Gwinnett Medical Center Careers
Gwinnett Medical Center Careers logo

CUSTOMER LIASION GMC(Job Id 3928)

Lawrenceville

Apply

Job ID: 3928
Date posted: 01/13/2018

This job posting is no longer active

Work Type: FULL TIME
Facility:

Other information:
Department: HEALTH INFORM MGT STAFF
Shift/Hours: 7:00AM-7:00PM Saturday and Sunday and two other days of the week

Work Type : FULL TIME
Facility: GWINNETT MEDICAL CENTER

Other information:
Department: HEALTH INFORM MGT STAFF


Shift/Hours : 7:00AM-7:00PM Saturday and Sunday and two other days of the week

Summary: Provides training and assistance in the Portal for physicians, physician staff and GHS associates accessing the Portal for record completion and record review. Assists external and internal customers to the department needing to obtain copies of medical records or access medical records. May perform other site specific duties such as chart pickup, prep and reanalysis.

Requirements:

High school graduate or equivalent required

One year experience in a Medical Record Department required; credentials in health information management preferred

Excellent, demonstratable oral communication skills required

Good written comunication skills required

Excellent, demonstratable customer service skills required

Must have a sense of responsibility, professionalism, empathy and a commitment to customer service

Must be able to work calmly and rationally in stressful situations and with more than one customer at a time

Ability to operate standard office equipment, including proficiency on a PC

Must be able to solicit cooperation to meet customer needs from other associates or from organizations outside GHS, when required

Share

Related Content

Culture

Experienced Registered Nurses