ADMINISTRATIVE SPECIALIST - NUTRITION SERVICES (PRN, 6A-7P, WEEKDAYS AND WEEKENDS)(Job Id 4364)
Job ID: 4364
Date posted: 03/22/2018
Work Type: PRN
Department: NUTRITION SERVICES GMCD
Shift/Hours: 6A-7P, WEEKDAYS AND WEEKENDS
: PRN Facility: GWINNETT MEDICAL DULUTH Other information:
Department: NUTRITION SERVICES GMCD Shift/Hours
: 6A-7P, WEEKDAYS AND WEEKENDS
Gwinnett Medical Center is setting a new standard of excellence in Healthcare. Come and join our team and be proud to serve the Northeast Atlanta Community. This position is responsible for receiving patient's incoming calls; assisting with menu selection; and sending orders to the designated patient trays make-up areas. Also will be the primary liasion with the patients and the Nutrition Services Department.
High school diploma or GED equivalent required, college preferred. One year minimum previous Customer Service experience required. Good written and verbal communication skills required. Must be able to communicate in a clear and concise manner. Must be able to deal appropriately with confidential information. Demonstrate supportive attitude towards hospital philosophy. Previous diet office experience is desired. Must have knowledge of modified diets. Must have legible handwriting. Must have used programs in work environment that uses Windows operating system. Must be able to engage customers in a positive dialogue to obtain menu choices and to anticipate possible problems and offer positive solutions. Must demonstrate sense of urgency to deliver services and resolve complaints to the satisfaction of the customers. Must be able to communicate effectively with frustrated patients and family members. Able to speak and read English, bi-lingual preferred.